Frequently Asked Questions
Are you a manufacturer?
Yes, we are a manufacturer, FTTH solution and data center total
solution provider in Shenzhen, China, established in 2000.
What's your MOQ?
MOQ can be 1 pcs, but the price is not competitive. More quantity,
the price will be more competitive.
Can you quote FOB price?
Yes. We can deliver by air, DHL, TNT, UPC, FEDEX, etc. For big
quantity we will deliver it by sea. We can quote price with freight
and lead time for you, after you let us know detailed requirements
with quantity. We have competitive shipping forwarders. For more
solutions, you can feel free to contact us.
How is your quality?
Our production is according to IEC, Europe standard. CE, ISO, RoHS,
CPR, and ANATEL certified. All the products are 100% test before
delivery.
What's your lead time?
It depends on the quantity and products. For fiber optic patch
cord, the lead time can be 2-3 working days within 5000 pcs. We
keep the regular products in stock. Also, we can deal with urgent
orders.
What's your warranty?
Depends on different product, we have 1 year warranty for patch
cord since delivery, but only responsible for non-artificial
damage. For artificial damage, we can repair it for you for free,
freight will be paid by your side.
What's your packing?
International export standard package. If you need to print your
logo on the packing, please let us know before we quote.
Can you offer OEM/ODM?
Yes, we can. All products accept OEM/ODM. We can sign the
Confidentiality Agreement.
Can I have a sample?
It depends on which products, Free sample provide under 10 usd.
Freight will be paid by buyer before delivery.
How can I order?
1. Send mail or inquiries with product name, specification, and
quantity to us. Provide your receive address if you need FOB, CIF,
CFR price.
2. We will offer our quotation with lead time.
3. After the quotation confirmed, we will send a PI with our bank
account.
4. Production will be arranged after the payment received.
5. Confirm the consignee with you before we deliver it.
6. The tracking number will be provided after the delivery.
What your payment term?
T/T, Western Union, Paypal, at once. For big amounts, can be 50%
deposit in advance, 50% balance paid before delivery.
